Privacy Policy

1. Introduction

Waymark Signalworks ("Company," "we," "us," or "our") operates the Waymark Signalworks platform and related services (the "Service"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your information when you use our Service. If you have any questions about this policy, please contact us at the address provided at the end of this document.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you create an account, contact us, or use the Service, you may provide your name, email, company information, phone number, and other details.
• Operational data: When you integrate your transportation, warehouse, or labor systems with Waymark, we collect and process data from those systems to provide the Service.
• Usage information: We collect information about how you interact with the Service, including login times, features used, and pages visited.
• Device information: We collect information about your device, including browser type, IP address, and operating system.
• Cookies and similar tracking technologies: We use cookies to improve your experience and analyze how you use the Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To process your requests and transactions
• To send you service updates, security alerts, and support messages
• To respond to your inquiries and provide customer support
• To monitor and analyze trends and usage patterns
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations
• To communicate about changes to our policies or Service
• With your consent, to send you marketing communications

4. Legal Basis for Processing (GDPR)

If you are located in the European Union or the United Kingdom, we process your information based on the following legal bases:

• Contract: Processing is necessary to provide the Service you've contracted with us to use
• Legitimate interests: Processing is necessary for our legitimate business interests, such as improving and securing our Service
• Legal compliance: Processing is necessary to comply with legal obligations
• Consent: You have provided explicit consent for certain types of processing

5. How We Share Your Information

We do not sell your information. We may share your information with:

• Service providers: Third-party vendors who help us provide, maintain, and improve the Service (cloud hosting, analytics, payment processing)
• Legal requirements: When required by law, court order, or government request
• Your organization: If you are using Waymark through your employer, your organization's administrators may have access to your account information as permitted by your organization's policies
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We require all third parties to maintain the confidentiality and security of your information.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes for which it was collected. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information for legal compliance or legitimate business purposes.

7. Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Audit logging of all data access and modifications

However, no security system is completely secure. We cannot guarantee absolute security of your information.

8. Your Rights and Choices

You have the following rights regarding your information:

• Access: You may request access to the information we hold about you
• Correction: You may request correction of inaccurate information
• Deletion: You may request deletion of your information, subject to legal obligations
• Portability: You may request a copy of your information in a portable format
• Objection: You may object to certain processing activities
• Withdrawal of consent: If we rely on your consent, you may withdraw it at any time
• Marketing preferences: You may opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Service.

10. Third-Party Links

The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing your information.

11. Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your home country. By using the Service, you consent to the transfer of your information to countries outside your country of residence, including the United States.

12. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service following the posting of changes constitutes your acceptance of those changes.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: